Frequently Asked Questions
Editions & Care
- Original Work: Framed, gallery-exhibited pieces on museum-grade medium.
- Limited Edition: Exclusive "Print Only" pieces on museum-grade medium.
- Open Edition: Affordable "Print Only" pieces for any space.
Yes, I hand-sign and sequence all original and limited edition pieces, and also hand-sign open edition pieces.
Keep it out of direct sunlight and avoid extreme temperatures or humidity. Gently dust with a soft, dry cloth.
Order & Shipping
I accept major credit cards, e-wallets, and various local bank payment options.
The shipping times typically range from 1-7 business days.
Once your order has been shipped, a tracking number will be provided.
Packaging & Handling
I carefully package and ship artworks using reputable couriers, with shipping costs and times varying by location.
All artworks are carefully wrapped with bubble wrap to protect them from potential damage during shipping. In addition, I use high-quality shipping materials to provide an extra layer of protection.
For all international orders dispatched from Thailand, some of my original pieces utilise wooden components. As a result, I am mandated to conduct a fumigation process in line with international shipping regulations. The additional handling fee of 5% on your order is meant to cover these associated costs.
Delivery & Returns
I offer a 30-day return policy, giving you 30 days after receiving your item to request a return. To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You must also provide proof of purchase or receipt.
After your order has been shipped, it will arrive at your expected time based on your selection. If for any reason you have not received your order, please do not hesitate to contact me using the contact form.
Custom & Commissions
Absolutely! Check out Art Story Voyage. When you are ready, contact me to discuss your ideas and vision for a unique creation.